76 year old Laurie Pickard was on the phone with 911 for 20 minutes waiting to be rescued from her burning house. Her daughter says she was 5 feet from the door. Fireman said they tried to go in but it was too hot. Records now show the Fire Captain was sending a snapchat video from the scene instead of getting Pickard out safely. The Captain was suspended without pay for only 24 hours. That's outrageous!