Tampa International Airport (TPA) is one of the best airports around. Locals know it, Floridians know it, and so does North America. According to the J.D. Power 2021 North America Airport Satisfaction Survey, TPA has proven it’s been able to uphold its customer satisfaction even with labor shortages being at an all time low.
The survey was based on “overall travel satisfaction” based on terminal facilities, airport arrival/departure, baggage claim, security check, check-in/baggage check, food, beverage and retail.
(To see the full press release, click here.)
Here are the top 10 best large airports for customer satisfaction. See where Tampa makes the list.
Note: Scores are calculated based on a 1,000 point scale.