MJ Morning Show

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Tampa International Airport (TPA) is one of the best airports around. Locals know it, Floridians know it, and so does North America. According to the J.D. Power 2021 North America Airport Satisfaction Survey, TPA has proven it’s been able to uphold its customer satisfaction even with labor shortages being at an all time low.

The survey was based on “overall travel satisfaction” based on terminal facilities, airport arrival/departure, baggage claim, security check, check-in/baggage check, food, beverage and retail.

(To see the full press release, click here.)

Here are the top 10 best large airports for customer satisfaction. See where Tampa makes the list.

Note: Scores are calculated based on a 1,000 point scale.

  • #10: Ronald Reagan Washington National Airport (DCA)

    Reagan scored 804 points on the survey.

  • #9: San Antonio International Airport (SAT)

    J.D. Power gave SAT 813 points.

  • #8: San Diego International Airport (SAN)

    San Diego International scored just one point above its “San” sister airport with 814 points. I wonder if they were given the extra point for this view.

  • #7: Austin-Bergstrom International Airport (AUS)

    Another Texas airport makes the list. AUS scored 819 points. They also have an interesting shaped hotel.

     

  • #6: Nashville International Airport (BNA)

    Nashville received 820 points. If you’re wondering why Nashville isn’t simply NSA, BNA stands for Barry Field Nashville.

    🍁 Happy first day of fall! What's your favorite fall destination(s)? Tell us, or better yet, show us with a photo. #YourTurn 📷: Walden Pond (Concord, Massachusetts)

    Posted by Nashville International Airport on Wednesday, September 22, 2021
  • #5: Salt Lake City International Airport (SLC)

    J.D. Power ranked SLC with 826 points. Looks like they also have a Panera.

  • #4: Dallas Love Field Airport (DAL)

    Another Texas airport makes the list at 829 points. It’s not Tampa, but this pooch looks happy.

  • #3: Raleigh-Durham International Airport (RDU)

    Apparently, RDU climbed from 9th to 3rd with 841 points. Also, seeing another city celebrate their “area code” day is like looking into another universe.

  • #2: Tampa International Airport (TPA)

    Wooo! Tampa ranks number 2 on the J.D. Power survey. No complaints here! TPA scored 843 points.

  • #1: Louis Armstrong New Orleans International Airport (MSY)

    MSY beats out TPA by just one point. The New Orleans airport scored 844 points. Who knows, maybe TPA will take the number one spot next year.

    MSY is ranked as the #1 large airport in North America for customer satisfaction based on J.D. Power’s 2021 North...

    Posted by Louis Armstrong New Orleans International Airport on Wednesday, September 22, 2021