Florida Teen Arrives In Puerto Rico After Booking Flight To Ohio
The New Year is starting off strong for Frontier Airlines and a local Tampa teen. A Florida man is looking for answers after his son, a teenager, ended up landing in Puerto Rico. The teen ends up on the wrong Frontier Flight thinking he was headed to Ohio, but landed in San Juan.
Logan Lose was the 16 year old teen flying solo for the first time. He was scheduled to fly from Tampa to Cleveland on Frontier. This isn’t the first time this has happened to Frontier passengers.
How did the teen end up on the wrong Frontier Flight?
According to reports, the airline employee did not scan his boarding pass and Logan boarded the plane. Was there an empty seat that just so happened to be the same one as Logan’s? We’re not sure.
“If he would’ve landed in another state, I could’ve just got in a car and drove and had him on the phone and say, ‘Hey Logan, just don’t do anything, just stay there, I’ll be there in X amount of hours. I can’t do that when he’s in Puerto Rico,” said Ryan Lose, Logan’s father.
Frontier responded to questions about the mishap. The flight to San Juan and the flight to Cleveland were departing from the same gate. Any passengers that are 15 and older are allowed to fly alone. Frontier doesn’t have an “unaccompanied minor program” to help children to the gates, unlike other airlines.
Ryan Lose said they offered their apologies and a voucher to the airline, but he wants more. Lose said, “They offered me a voucher to an airline that just lost my son … I want accountability. These airlines are not being held accountable.”
This has been a common occurrence over the past week. Last week, a child was supposed to fly to Fort Myers from Philadelphia, but ended up in Orlando. If you ask me, that’s more understandable than ending up in Puerto Rico instead of Ohio.
Who’s at fault? Frontier Airlines or the teen?
The first thing we always want to do is blame. To be honest, the airline employee should be held accountable for not scanning the boarding pass. That is a major security issue, but is the teen at fault as well?
I am always checking the gate for changes and where my flight is going before boarding. Even as a teen, the first thing you should always do is check the screen that shows where your flight is going from at the gate. If you’re old enough to use a smart phone, you’re certainly old enough to check the gate screen.
